Privacy policy
This notice describes how we, Silvia Bauregger (Pension Bergpracht), process your personal data. This English version is a courtesy translation; the German version is legally binding.
1. Data processing, personal data, purposes of processing, legal basis
We will process the personal data you have provided to us only in compliance with data protection, telecommunications and civil law provisions and for the following purposes:
To carry out and process the orders you have requested or the contract you have placed.
To carry out and process the booking you have made and to fulfil the obligations of a tourism business (registration law, local/tourist tax, etc.).
Only personal data that is necessary for the performance and processing of the services we owe (i.e. for the fulfilment of the contract) and/or for compliance with legal obligations, or that you have voluntarily provided to us, is collected and processed. Personal data is all data containing individual details about personal or factual circumstances, for example name, address, email address, telephone number, date of birth, age, gender, social security number, video recordings, photos, account number, etc.
Providing your personal data is voluntary unless required by law or contract. Please note, however, that not providing it may result in disadvantages, such as bookings or orders not being able to be carried out, delayed processing, etc.
2. Data security
We have taken organisational and technical measures in accordance with the regulations to protect your data against unauthorised, unlawful or accidental access, processing, loss, use and manipulation. Despite our efforts to maintain a consistently high standard of due care, it cannot be ruled out that information you provide to us electronically may be viewed and used by other persons. Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission that are not attributable to us and/or unauthorised access by third parties (e.g. hacking of an email account or telephone, interception of faxes).
3. Transfer of personal data
For the purposes stated above, we will transfer your personal data to the following recipients
- GASTROdat GmbH
- Tourist board;
- Municipal registration office;
- Legal representatives, debt collection companies
- Statistik Austria
- Tax advisors, auditors
- IT service providers we use
4. Storage period
We will not retain your personal data for longer than is necessary to fulfil (assert) our contractual or legal obligations (rights) and as permitted by applicable law. In any case, we store your personal data for as long as statutory retention obligations exist or limitation periods for potential legal claims have not yet expired.
5. Data processing when visiting our website www.bergpracht.at
Server log files, contact form (fault reports)
When you visit our website www.bergpracht.at, the website provider automatically collects and stores information in so-called server log files that your browser transmits to us – for the purpose of optimising the website with regard to system performance and user-friendliness, compiling usage statistics, and being able to detect, prevent and investigate any attacks on our website. This information consists of: your IP address, the name and version of your web browser, the website (URL) you visited before accessing this website, and the date and time of the page request on our website. Server log files are stored for 6 months. Longer storage only takes place if a legal obligation requires it and/or in order to investigate identified attacks on our website.
If you contact us via the contact form on the website or by email, the data you voluntarily provide (name, email address, telephone number, message text) will be stored by us for the purpose of processing your enquiry (e.g. fault report) and in case of any follow-up questions. The data entered in the contact form is therefore processed exclusively on the basis of your consent. You can withdraw this consent at any time; an informal email to us is sufficient. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal. The data and information that you voluntarily provide to us via the contact form on our website or by email will, unless you withdraw your consent earlier, generally be stored by us for 6 months. Longer storage only takes place if the processing of your enquiry requires it, a legal obligation requires it and/or in order to investigate identified attacks on our website.
Cookies
Cookies are used on this website. A cookie is a small file that can be stored on your computer when you visit a website. Cookies are generally used to offer users additional functions on a website. They can be used, for example, to make navigation on a website easier, to allow you to continue using a website where you left off and/or to save your preferences and settings when you visit the website again. Cookies cannot access, read or change any other data on your computer.
Most of the cookies on this website are so-called session cookies. They are deleted automatically when you leave our website. Persistent cookies, on the other hand, remain on your computer until you delete them manually in your browser. We use such persistent cookies to recognise you the next time you visit our website.
If you want to control cookies on your computer, you can set your browser to notify you when a website wants to store cookies. You can also block or delete cookies that have already been stored on your computer. If you would like to know more about how to do this, please use the “Help” function in your browser.
Please note that blocking or deleting cookies may impair your online experience and prevent you from making full use of this website.
The website also contains a cookie that makes the site usable/functional by enabling basic functions such as page navigation and access to secure areas of the website. It is a small file stored on the access device (PC, mobile phone, etc.) that contains a characteristic string (cookie ID) for identifying the access device. The cookie registers whether JavaScript is disabled in the browser and is deleted as soon as the browser is closed.
Facebook and Instagram (links)
Our website contains links to our profiles on Facebook (Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland) and Instagram (Meta Platforms Ireland Limited). No social plugins are embedded. As long as you do not click on one of the links, no data from your browser is transmitted to Facebook or Instagram. If you click on a link, the respective network opens in a new tab; from that point on, the privacy policy of the respective provider applies (https://www.facebook.com/policy.php, https://privacycenter.instagram.com/policy).
6. Your rights in connection with personal data
Among other things, you are entitled to (i) obtain information about whether and which personal data we have stored about you and to receive copies of this data, (ii) request the correction, completion or deletion of your personal data that is incorrect or not processed in accordance with the law, (iii) request that we restrict the processing of your personal data, (iv) under certain circumstances object to the processing of your personal data or withdraw consent previously given for processing, (v) request data portability, (vi) know the identity of third parties to whom your personal data is transmitted.
If you believe that our processing of your personal data violates applicable data protection law or that your data protection rights have otherwise been infringed, you have the option of lodging a complaint with the data protection authority (for Austria).
7. Our contact details
The protection of your data is particularly important to us. You can reach us at any time with your questions or to withdraw consent using the following contact details:
Post: Pension Bergpracht, Schildlehen 87, 8972 Ramsau am Dachstein
Email: [email protected]
8. Other services used on this website
Fonts are loaded from our own server; no connection to Google Fonts is made.
The map on the contact page is only loaded from Google Maps (Google Ireland Limited) after you click “Load map”. Only then is data transmitted to Google.
For booking rooms we use the booking system of book-in (ibeserver02.book-in.eu). When the contact page is opened, data is transmitted to this server.
Cloudflare (delivery and security)
Our website is delivered via the content delivery network and security service of Cloudflare (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA). In the process, your IP address is briefly processed in order to deliver the website quickly and securely and to ward off attacks. The legal basis is our legitimate interest in the secure and fast operation of the website (Art. 6(1)(f) GDPR). Cloudflare is certified under the EU-US Data Privacy Framework. In our contact and enquiry forms we use the Cloudflare Turnstile service to protect against spam and automated access. When the form is submitted, technical data (e.g. IP address, browser information) is transmitted to Cloudflare and checked to determine whether a real person is filling in the form. No cookies are set for advertising purposes. The legal basis is our legitimate interest in protecting the website against misuse (Art. 6(1)(f) GDPR). Further information: https://www.cloudflare.com/privacypolicy/
Instagram posts on the “News” page
The posts from our Instagram profile are retrieved by our server; images and texts are stored on our own server and delivered from there. When the “News” page is opened, no data from your browser is transmitted to Instagram.
Contact and enquiry forms
If you submit a form on our website, your details (name, email address, telephone number, message) are stored in our website's database and forwarded to us by email. The data is used exclusively to process your enquiry and is deleted after the periods stated in section 5. In addition, we send an automatic confirmation of receipt to the email address provided.
Video on the home page
The video on the home page is played from our own server. No data is transmitted to third parties in the process.
Light and dark mode
Your choice between a light and a dark appearance is stored exclusively locally in your browser (local storage). This information is not transmitted to us or to third parties.
No audience measurement and no tracking
We do not use any analytics, tracking or marketing services or corresponding cookies on this website.
Last updated on 23.10.2026